When making a booking with Fit Form, you must agree to the following cancellation policy.
The policy takes into account that life can throw up the unexpected and plans have to change. The aim is not to penalise you unnecessarily at such times but to promote fairness, protect the interests of class attendees and to maximise the opportunities for participation.
* Any cancellation made by you with more than 24 hours' notice will be fully refunded or a credit voucher issued that can be used to pay for future classes.
* After this time limit, you will be offered a credit voucher to be used within a month of the cancellation UNLESS the session was fully booked and your space ends up unused by someone else. In this instance, no refund or credit will be offered.
* PLEASE NOTE that if a late cancellation (ie. within 24 hours) happens three or more times within a three month period, no credit will be offered.
* No-shows will not be refunded.
* If I have to cancel a session, the booking made can either be moved to a different session or a full refund given.